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Domain Registration: How To Renew Your Domain

This article shows you how to renew your domains manually, but we encourage you to consider taking advantage of our automated domain renewal service.

Step by Step Walkthrough

  1. Log in to your Domains Dashboard

    Login to your Domains Dashboard
  2. On the dashboard, select the domain you wish to renew.
    There are two views in the Domains dashboard - the Card and List views. Click on the view icons to switch to your preferred view.
    Card and List view
  3. Choose the domain that you are working on. 
    In the Card view, click the domain's Manage button.

    Domain Dashboard - Card View

    In List view, click the domain or its gear icon on the right-hand side.

    Domain Dashboard - List View

  4. On the Summary, click the Renew Domain link. 
    Renew domain link
  5. Use the drop-down menu to select how many years you want to renew your domain.
    domain price dropdown
  6. Check the payment information and edit the card details if necessary.
  7. Click the Purchase item button. 
  8. You will be notified that your purchase is complete and a confirmation email will be sent to the account's administrative address.

Domain Renewal FAQs

How long does it take for a newly renewed domain to become active and normally work again?

After you have renewed your domain, it will become active again within 24 hours. 

My domain expired, can I still renew It?

Yes, so long as the domain has not expired for too long. To renew your domain, simply follow the steps provided above. You can also set your domain to renew automatically so that it does not expire again in the future.

Why do I get an error when I try to renew my domain?

Please contact us for help renew your domain.

My domain is registered with you, but why can't I see an option to renew it?

If you do not see an option to renew your domain, please contact us.

What is domain redemption?

Domain Redemption is the period on a domain's life cycle 45 days after its expiration. A Domain Redemption will only happen if the domain name is not renewed or purchased by a 3rd party. After the redemption period, which usually takes 30 days, the domain will be tagged with Pending Deletion Status. To know more about the Domain Redemption, just click here.

When I renew my hosting, does it renew my domain too

No. Domains and hosting are billed separately. If a free domain or free domain credit was granted to you at the beginning of your hosting account, that domain would renew as a separate item from the hosting.

Another company, contacted me to renew my domain. What should I do?

Ignore it. If your domain is registered with us, nobody else should contact you regarding your domain's renewal. We do not share your contact information with other companies, though they can still obtain your contact information by using a public Whois Lookup unless you have Domain Privacy.

Often, these 'reminders' are actually disguised requests to transfer your domain from us to their company. Because of the fine print and legal jargon, responding to these companies could result in your domain being transferred to another registrar.

While we don't mind you using alternative companies to manage your domains, we want to help you protect yourself from these types of companies. If you're ever in doubt about the communication you receive, please contact us.

Why does my domain say it requires additional assistance

The domain did not successfully go through our automated process. We are looking into this and will be in contact with you. You will receive a message at your account's administrative email address within 2-4 hours.

How can I download statements and payment receipts?

Visit the following article for the steps on how to download and print your account statements and receipts: Account: Invoices And Receipts

Related Articles:

Domain Registration: How To Change Domain Auto-Renewal Settings
Domain Registration: The Life Cycle of a Domain
Domain: FAQs
Domain Registration: How To Renew Multiple Domains
What is Domain Redemption?
Domain Registration: How To Buy A Domain