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Email Client Setup

Generic Email Client Settings

These are the generic settings and should work for any email client or mobile device.

Setting What You Input
Username: Your full email address
Password: Your email password
Connection Type: Server & Port info
POP Incoming Server: pop.imoutdoorshosting.com
Incoming Port: 110 (or 995 with SSL enabled)
IMAP Incoming Server: imap.imoutdoorshosting.com
Incoming Port: 143 (or 993 with SSL enabled))
SSL (Optional): Enabled or Disabled
Outgoing Server Authentication: Enabled
Outgoing Server: smtp.imoutdoorshosting..com
Outgoing Port: 587 (or 465 with SSL enabled)

Tip: If 587 is not working for the Outgoing Port, try using port 25 instead.

Double-check your email client settings.

Review your settings again for any possible typographical errors (especially the email password).

Still Unable to Resolve the Issue On Your Own

We are always here to help you. If you have gone through all of the troubleshooting steps and still have an issue, please contact us!

Email Client Setup Guides

Pro Tip: Look for the article from the list below and use it to set up your email based on your email client or device.

Our Knowledgebase Guides

Email Clients

Mobile Devices

Developer Support Site Links

Email Clients

Mobile Devices

Are your mail records pointing to our MX Server?

Your domain DNS settings control which hosting provider handles your email services. Double-check your settings to make sure they point to our MX Server. If your domain is not registered with us, you may need to update your Nameservers or MX Records.

For information on changing your domain DNS settings, please view these articles:

Confirm that you have a stable internet connection

Connecting from your computer Connecting from your mobile phone
  1. Check your internet connection status.
  2. Unplug the power cord from your internet router.
  3. Wait 15 seconds.
  4. Plug the power cord back into your internet router.
  5. Wait 45 seconds for your modem to sync with your service provider.
  6. If issues continue, please contact your internet service provider.
  1. Check your signal status.
  2. See if your location is causing issues connecting to your service provider.
  3. Restart your phone.
  4. Wait a moment while your phone reconnects to your service provider.
  5. If issues continue, please contact your cell phone service provider.

Roundcube App Configuration

Do you have the Roundcube app installed and need to access the emails from there? Here are the settings to get it working. 
Setting What You Input
Roundcube Webmail URL https://emailmg.imoutdoorshosting.com/roundcube
Username: Your email address
Password: Your email password
Related articles
Troubleshooting Common Email Issues
I Can't Send Emails
I Can't Receive Emails
Common Email Bouncebacks